Privacy Policy
Last updated: May 2026
Information we collect
We collect information you provide when booking or creating an account: name, phone number, email, trip details, and payment references. We may collect usage data to improve our website.
How we use it
We use your data to process bookings, send confirmations (email and WhatsApp where enabled), provide customer support, operate loyalty and referral programmes, and comply with legal obligations.
Sharing
We share necessary trip information with operational partners (e.g. drivers, terminal staff) to fulfil your booking. We do not sell your personal data.
Security
We use reasonable technical and organisational measures to protect your information, including encryption, access controls, and audit logging in line with the Nigeria Data Protection Regulation (NDPR). No online system is completely secure; please use strong credentials and keep your booking reference private.
Your rights
You may request access, correction, or deletion of your personal data by contacting us. You may opt out of marketing messages at any time.
Contact
Privacy questions: contact SailGates Limited. See also our Terms of Service.